{"id":1318,"date":"2026-10-07T03:45:33","date_gmt":"2026-10-07T03:45:33","guid":{"rendered":"https:\/\/easemyhotel.io\/blog\/navigating-the-rush-a-strategic-guide-to-managing-staff-shortages-during-peak-seasons\/"},"modified":"2026-10-07T04:59:16","modified_gmt":"2026-10-07T04:59:16","slug":"navigating-the-rush-a-strategic-guide-to-managing-staff-shortages-during-peak-seasons","status":"publish","type":"post","link":"https:\/\/easemyhotel.io\/blog\/navigating-the-rush-a-strategic-guide-to-managing-staff-shortages-during-peak-seasons\/","title":{"rendered":"Navigating the Rush: A Strategic Guide to Managing Staff Shortages During Peak Seasons"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction: Turning Seasonal Chaos into a Competitive Advantage<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"wp-block-image wp-block-image alignnone\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/seo-automation-image-generation-n8n-workflow.s3.ap-southeast-1.amazonaws.com\/blog-images\/2026\/1790771968537-45871.jpg\" alt=\"Busy hotel lobby during peak season with packed reception desk and multiple guests checking in\" style=\"aspect-ratio:1.500020926631231;width:647px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Picture August at a busy hotel. Every room is booked, the lobby is packed, and three housekeepers just called out. Sound familiar? In the EU alone, July and August made up 31% of all annual tourism nights, and August had 3.6 times as many nights as January. That&#8217;s a lot of guests landing on a team that&#8217;s already stretched thin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And the team really is stretched. The American Hotel &amp; Lodging Association found that 65% of surveyed hotels still faced staffing shortages, with <a href=\"https:\/\/easemyhotel.io\/blog\/the-complete-guide-to-choosing-the-perfect-resort-management-system-software\/\">housekeeping<\/a> the hardest area to fill. Hireology&#8217;s CEO Adam Robinson described it as a dual challenge: finding people for key roles and keeping the ones you already have.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So yes, managing staff shortages during peak seasons is a headache. I won&#8217;t pretend otherwise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But here&#8217;s the thing. The hotels that get through a rush well often come out stronger. They learn which processes waste time, which people are worth investing in, and where a bit of smart software can pick up the slack. A tough season can push you to build a leaner, calmer, more profitable operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There&#8217;s no single magic fix, though. What works is a mix of four things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hiring earlier and smarter<\/li>\n\n\n\n<li>Using hotel tech to save staff time (tools like Ease My Hotel can help here)<\/li>\n\n\n\n<li>Scheduling and cross-training so your team can flex<\/li>\n\n\n\n<li>Keeping your best people from walking out the door<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s start by looking at why hospitality staffing challenges keep coming back, year after year.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Section 1: Understanding the &#8216;Why&#8217;: The Root Causes of Modern Hospitality Staffing Challenges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before you fix a leak, it helps to know where the water&#8217;s coming from. Same goes for hospitality staffing challenges. Let&#8217;s look at three big causes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Pandemic Changed What Workers Expect<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When hotels shut down or cut back in 2020, a lot of people left for good. Many of them found other work, and they didn&#8217;t all come back. The so-called Great Resignation stuck around in this industry longer than in most.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The numbers back that up. In the latest BLS job turnover data, accommodation and food services had a quits rate of 3.5%, while the overall US rate sat near 1.9%. That&#8217;s almost double. (One catch: BLS lumps restaurants in with hotels, so it&#8217;s not a pure hotel number.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And workers want different things now. Managers in a 2025 hospitality workforce report blamed hiring trouble on low pay, unpredictable schedules and a lack of benefits. People simply expect more stability than they used to.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Seasonal Work Feels Shaky<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s the hard part. A job that&#8217;s packed in July and quiet in February is tough to build a life around. Rent doesn&#8217;t drop in the off-season. So good people drift toward work that pays all year, and you&#8217;re left rehiring every spring.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That cycle costs real money too. NetSuite&#8217;s turnover guide reports that leisure and hospitality had a 5.7% monthly turnover rate in April 2024, compared with 3.4% across all industries.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Other Industries Are Competing for the Same People<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Retail, warehousing and customer service often hire from the same pool of entry-level workers. They tend to offer steadier shifts and, in many cases, benefits like health insurance. I couldn&#8217;t find a clean national wage table comparing them, so I won&#8217;t invent one. But the pattern is clear: it&#8217;s not just the hourly rate. It&#8217;s the whole offer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Former workers say much the same. A New Zealand report on hospitality employment ranked poor pay first, better opportunities second, and bad hours or poor work-life balance third. It&#8217;s not a US study, but the themes match.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Labor Gap at a Glance<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th>Measure<\/th><th>Hospitality<\/th><th>Comparison<\/th><\/tr><\/thead><tbody><tr><td>Quits rate (BLS, latest)<\/td><td>3.5%<\/td><td>About 1.9% for all US industries<\/td><\/tr><tr><td>Monthly turnover (April 2024)<\/td><td>5.7%<\/td><td>3.4% for all industries<\/td><\/tr><tr><td>Monthly quit rate (April 2024)<\/td><td>4%<\/td><td>2% for all industries<\/td><\/tr><tr><td>Top reason for leaving (NZ survey)<\/td><td>Poor pay (87 responses)<\/td><td>Better opportunities: 58. Hours and balance: 53<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">So the problem isn&#8217;t just a shortage of applicants. It&#8217;s a leaky bucket. Next, we&#8217;ll look at how to hire before the rush hits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Section 2: Proactive Talent Acquisition: Building Your Seasonal Workforce Before the Crisis Hits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"wp-block-image wp-block-image alignnone\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/seo-automation-image-generation-n8n-workflow.s3.ap-southeast-1.amazonaws.com\/blog-images\/2026\/1790771967186-47028.jpg\" alt=\"Diverse candidates interviewing with hotel manager in modern welcoming office environment showing recruitment in action\" style=\"aspect-ratio:1.500020926631231;width:641px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s a hard truth. If you start hiring the week the lobby fills up, you&#8217;ve already missed the best candidates. They took other offers back in April.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Start Recruiting 3 to 4 Months Early<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open applications well before peak season. And give people a reason to pick you. Guaranteed minimum hours, staff meals, a clear schedule, maybe help with housing. One hospitality research paper on seasonal workers points to end-of-season bonuses, flexible schedules and meal plans as ways to attract and keep seasonal staff. Put those perks right in the job post.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next, think about where candidates actually spend their time. In 2024, Hilton Australia started a TikTok channel where Gen Z employees filmed day-in-the-life videos, and applicants could send 60-second video r\u00e9sum\u00e9s. Hilton reported a 43% month-on-month jump in applications during the four-week pilot. (That number comes from trade press, not an audit, so treat it as a strong hint.) You don&#8217;t need Hilton&#8217;s budget, though. Ask your best housekeeper to film a 30-second shift tour on their phone. Simple. Real.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Build a Pipeline with Local Schools<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Community colleges, culinary schools and universities are full of people who want hands-on experience. Call their career offices in winter. Offer to speak in a class, or set up summer placements that fit around exam schedules.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not every student will stay. Some will come back next summer though, and that&#8217;s the whole point. It takes a few phone calls once, then pays off year after year.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Create Your &#8216;Flex-Force&#8217;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Think of this as your bench. It&#8217;s a simple list of past seasonal employees, reliable gig workers and on-call staff you can text when three people call out on a Saturday.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Keep it tidy. Track each person&#8217;s name, skills, availability, last shift worked and how they did. Ease My Hotel&#8217;s staff management (HRM) tools can hold records like these in one place, so you&#8217;re not digging through old spreadsheets at 6am.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For outside help, look at platforms like shiftNOW, which describes its network as vetted hospitality workers for one-time, seasonal and recurring shifts. Or PeopleReady, which offers W-2 front and back-of-house workers. My tip: test a small block of shifts first and compare no-show rates before you commit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your 90-Day Pre-Season Recruitment Plan<\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Timeline<\/th><th class=\"has-text-align-left\" data-align=\"left\">Key milestones<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Days 90 to 61<\/td><td class=\"has-text-align-left\" data-align=\"left\">Set headcount needs by department. Write job posts with pay, hours and perks. Contact schools and past seasonal staff. Post the first short video.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Days 60 to 31<\/td><td class=\"has-text-align-left\" data-align=\"left\">Run interviews and hiring days. Send offers fast. Add gig workers and agency contacts to your flex-force list. Launch a referral bonus.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Days 30 to 1<\/td><td class=\"has-text-align-left\" data-align=\"left\">Finish onboarding paperwork. Start training and shadow shifts. Confirm schedules two weeks ahead. Test your on-call list with one small shift block.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once the team is in place, the next question is how to make every hour of their time count.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Section 3: Leveraging Technology to Do More with Less Staff<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can&#8217;t hire your way out of every rush. Some weeks, the people just aren&#8217;t there. So the next best move is making each person you do have go further.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s where hotel tech for staff efficiency earns its keep. Not flashy stuff. Just software that quietly takes the boring, repeat work off your team&#8217;s plate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Let a Cloud PMS Handle the Repeat Work<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Think about what your front desk does all day. Check-ins. Check-outs. Bills. End-of-day reports. Most of it follows the same steps every time, which means a cloud-based PMS can do a lot of it for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s why that matters at 3pm on a packed Friday. Research cited by Guestara links a check-in wait of more than five minutes to a 47% drop in guest satisfaction, and says 43% of guests expect to arrive without standing in line. Mobile check-in, digital registration and automatic invoices cut that line down. Your agent then has time to actually talk to the guest who needs help with a dinner reservation or a late arrival. That&#8217;s the high-value stuff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Billing deserves a mention too. One 2026 statistics roundup reports that 37% of guest complaints involve billing errors. (I&#8217;d treat that number as a rough guide, since the survey method isn&#8217;t clear.) Still, automated billing tied to your bookings means fewer typos and fewer awkward checkout chats.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">One Dashboard Beats Five Tabs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Now picture the opposite. Bookings in one tool, guest messages in another, room status on a whiteboard, and OTA rates in a spreadsheet. Staff spend half the shift hunting for answers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A 2026 workforce analysis says UK hospitality managers lose about 286 hours a year switching between disconnected systems. That&#8217;s roughly 55 minutes per working day. It&#8217;s not a promised saving from any one product, but it shows how much time fragmentation can eat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An integrated system fixes this by putting the key pieces side by side. Ease My Hotel, for example, combines booking management, guest communication and a channel manager in a single dashboard. When your OTA calendar updates itself, you avoid double bookings, which are a nightmare when you&#8217;re already short-handed.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th>What staff need<\/th><th>Without a unified system<\/th><th>With one dashboard<\/th><\/tr><\/thead><tbody><tr><td>Room availability<\/td><td>Check the PMS, then each OTA<\/td><td>One live view, synced by the channel manager<\/td><\/tr><tr><td>Guest requests<\/td><td>Emails, calls and sticky notes<\/td><td>Messages logged next to the booking<\/td><\/tr><tr><td>Daily reports<\/td><td>Built by hand at closing time<\/td><td>Pulled automatically<\/td><\/tr><tr><td>Task status<\/td><td>Ask around<\/td><td>See it at a glance<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Use HRM Tools to Run a Lean Team<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Fewer people means every scheduling mistake hurts more. Staff management (HRM) modules help by putting schedules, task assignments and team messages in one place, so nobody has to guess who&#8217;s covering the pool or cleaning room 214.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mobile access makes it stick. One industry estimate puts mobile adoption among hotel housekeeping and maintenance staff at 71.3% in 2025, up from 54.8% in 2023. The same report claims 25 to 35% faster task completion, but it comes from a commercial market publisher, so read it as a direction, not a guarantee.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">My advice: start small. Pick one pain point, like housekeeping task assignment, and run it for two weeks before rolling out more. Tech won&#8217;t replace a good team. But it can stop them from drowning, and that leads us straight into how to schedule and cross-train people so they can flex when things get busy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Section 4: Smart Scheduling and Cross-Training for Ultimate Flexibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"wp-block-image wp-block-image alignnone\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/seo-automation-image-generation-n8n-workflow.s3.ap-southeast-1.amazonaws.com\/blog-images\/2026\/1790771965859-656304.jpg\" alt=\"Hotel team members collaborating on scheduling with digital tablets and planning boards demonstrating coordinated teamwork\" style=\"aspect-ratio:1.500020926631231;width:653px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A spreadsheet feels fine until a Friday in July. Two housekeepers call out, a wedding party arrives early, and the schedule you built last week doesn&#8217;t match reality anymore. Sound familiar?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When people are scarce, <em>where<\/em> you put them matters as much as <em>how many<\/em> you have.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Move Beyond the Static Spreadsheet<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A spreadsheet only shows who&#8217;s working. It can&#8217;t tell you how busy you&#8217;ll be. Dynamic scheduling software pulls in occupancy, arrivals, departures and events, then suggests how many people each shift needs. Hotel TechReport named M3 its 2025 Best Scheduling &amp; Labor Management product, which shows how much attention this category is getting. If you already use Ease My Hotel&#8217;s staff management (HRM) tools, keeping schedules close to your booking data is a natural next step.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A few habits make any system work better:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Publish schedules about two weeks ahead. Your team can plan their lives, and you still have room to adjust.<\/li>\n\n\n\n<li>Build in buffers. Late check-outs and VIP requests aren&#8217;t rare, so Mews suggests planning for them instead of treating them as surprises.<\/li>\n\n\n\n<li>Pilot the new tool in one stable department first. Housekeeping is a good pick.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Cross-Training: Everyone Learns a Second Job<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cross-training is like giving your team a spare key. When one door is locked (someone&#8217;s out sick), another one opens. A front desk agent who can handle basic concierge questions frees up your one concierge. A maintenance worker who can carry bags helps when the lobby floods with arrivals. Cross-training hotel teams also cuts your need for last-minute agency help, which saves money.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start with tasks that are low-risk. Anything that needs a certificate, food-safety training or access to guest data should wait until the training is done. And aim for two trained backups on each critical job, not one.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Sample Cross-Training Matrix<\/h4>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th>Home role<\/th><th>Secondary skill<\/th><th>Tertiary skill<\/th><\/tr><\/thead><tbody><tr><td>Front Desk<\/td><td>Basic concierge tasks and local tips<\/td><td>Reservation changes, breakfast setup<\/td><\/tr><tr><td>Housekeeping<\/td><td>Laundry and linen management<\/td><td>Lobby and public area upkeep, plus front desk basics (after guest-privacy training)<\/td><\/tr><tr><td>F&amp;B<\/td><td>Breakfast setup and room service delivery<\/td><td>Light front desk support, luggage help<\/td><\/tr><tr><td>Maintenance<\/td><td>Luggage assistance<\/td><td>Pool and common-area safety checks<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Rate each person from 0 (not trained) to 3 (can coach others), and review the grid every month.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On-Call Protocols and Shift Swaps That Actually Work<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Flexibility only helps if the rules are clear. Vague rules cause fights. Here&#8217;s what I&#8217;d put in writing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>On-call order:<\/strong> Who gets the first text, the second, and how much notice they get.<\/li>\n\n\n\n<li><strong>On-call pay:<\/strong> Even a small stipend makes people take it seriously.<\/li>\n\n\n\n<li><strong>Swap limits:<\/strong> Swaps stay within the same department and skill level, so a shift isn&#8217;t &#8220;filled&#8221; on paper only.<\/li>\n\n\n\n<li><strong>Approval speed:<\/strong> Managers answer swap requests within 24 hours.<\/li>\n\n\n\n<li><strong>Overtime guardrails:<\/strong> No swap can push someone past their hours cap.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Get these right and your team feels trusted, which matters a lot for keeping them. That&#8217;s exactly where we&#8217;re headed next.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n  <div class=\"amlf-wrap\" data-amlf-wrap=\"amlf-default-1-2397\" style=\"--amlf-pagebg:transparent;--amlf-accent:#9769ff;--amlf-card:#ffffff;--amlf-text:#121826;--amlf-muted:#6B7280;--amlf-stroke:rgba(18,24,38,.12);--amlf-shadow:0 18px 50px rgba(18, 24, 38, .10);--amlf-radius:20px;--amlf-btn:#9769ff;--amlf-btntext:#ffffff;\">\n    <div class=\"amlf-section\">\n      <div class=\"amlf-head\">\n        <h2 class=\"amlf-h\">Try Ease My Hotel for free.<\/h2>\n        <p class=\"amlf-sub\">No lock-in contracts. Cancel anytime<\/p>\n      <\/div>\n\n      <div class=\"amlf-card\">\n        <form class=\"amlf-form\"\n              data-amlf-form=\"1\"\n              data-amlf-webhook=\"https:\/\/n8n.srv806265.hstgr.cloud\/webhook\/12emh-form-blog-site-in-blog-form-78946-311ffc01-fbcb-42f8-a45646-788-rdfhj-917-47ea89b5c047\"\n              data-amlf-source=\"aromamonk_lead_form\"\n              data-amlf-form-id=\"default\"\n              data-amlf-form-name=\"Default Lead Form\"\n              novalidate autocomplete=\"on\">\n          <div class=\"amlf-grid\">\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-1-2397-name\">Name<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M20 21a8 8 0 0 0-16 0\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"\/>\n                <path d=\"M12 11a4 4 0 1 0-4-4 4 4 0 0 0 4 4Z\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-1-2397-name\" name=\"name\" type=\"text\" placeholder=\"Enter your name\" required \/>\n            <\/div>\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-1-2397-email\">Email<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M4 6h16v12H4z\" stroke=\"currentColor\" stroke-width=\"2\" \/>\n                <path d=\"m4 7 8 6 8-6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-1-2397-email\" name=\"email\" type=\"email\" placeholder=\"Enter your email\" required \/>\n            <\/div>\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-1-2397-phone\">Phone number<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M6.5 3.5h3l1 5-2 1.5a14 14 0 0 0 6 6L16 14l5 1v3c0 1.1-.9 2-2 2C10.2 20 4 13.8 4 6.5c0-1.1.9-2 2-2Z\"\n                      stroke=\"currentColor\" stroke-width=\"2\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-1-2397-phone\" name=\"phone\" type=\"tel\" placeholder=\"Enter phone number\" required \/>\n            <\/div>\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-1-2397-product\">Hotel Name<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M7 7h10v14H7z\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                <path d=\"M9 7V5a3 3 0 0 1 6 0v2\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"\/>\n                <path d=\"M9 11h6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-1-2397-product\" name=\"product\" type=\"text\" placeholder=\"Enter hotel name\" required \/>\n            <\/div>\n\n          <\/div>\n\n          <div class=\"amlf-actions\">\n            <button class=\"amlf-btn\" type=\"submit\">Try for free<\/button>\n          <\/div>\n\n          <div class=\"amlf-note\">We\u2019ll contact you shortly with the next steps.<\/div>          <div class=\"amlf-error\" data-amlf-error style=\"display:none;\"><\/div>\n        <\/form>\n      <\/div>\n\n      <div class=\"amlf-toast\" data-amlf-toast role=\"status\" aria-live=\"polite\"><\/div>\n    <\/div>\n  <\/div>\n  \n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Section 5: Beyond the Paycheck: Retaining Your Core Team Through the High-Pressure Season<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s a thought that changes how you plan a rush. The cheapest new hire is the one you never have to make.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you&#8217;re short-staffed, every person who quits hurts twice. You lose their hands on the floor, and you lose everything you taught them. So keeping trained people is the best way to manage a shortage. Hiring only fills the hole after the damage is done.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Why Keeping People Beats Replacing Them<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s talk money for a second. A Cornell estimate puts the cost of replacing one hotel employee at $5,864. That&#8217;s before you count the stress on everyone covering the gap.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Replacing one hotel employee costs about $5,864.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Now compare that with a retention bonus. A $500 bonus is roughly 9% of that number. Even $1,000 is about 17%. (I couldn&#8217;t find a reliable industry average for hotel retention bonuses, so these are my own math, not a survey result.) The catch is that the bonus needs clear rules, like finishing the peak season and keeping good attendance. Otherwise you may just pay people who would have stayed anyway.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Training matters here too. The same Hospitality Net piece cites data saying hotels with more than four hours of orientation had 20% lower turnover, and that 40% of people who get poor training leave within a year. Those are trade figures, so treat them as a strong hint. Still, the message is plain: a good first week helps people stay.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ways to Say Thank You That Aren&#8217;t a Raise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pay matters. But it&#8217;s rarely the whole story. A 2024 review of hospitality employee well-being points to non-cash factors like supportive bosses, manageable workloads and a good team feel. That fits what we covered earlier about schedules and cross-training.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are a few ideas that don&#8217;t cost much:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Peak-season bonuses:<\/strong> Tie them to attendance and finishing the season, and say so upfront.<\/li>\n\n\n\n<li><strong>Public recognition:<\/strong> A shout-out at the daily huddle, or a &#8220;Star of the Week&#8221; board in the break room.<\/li>\n\n\n\n<li><strong>Predictable schedules:<\/strong> Post them early and stick to them.<\/li>\n\n\n\n<li><strong>A real break:<\/strong> Protect meal breaks, even on the busiest Saturday.<\/li>\n\n\n\n<li><strong>A path forward:<\/strong> Tell strong seasonal staff they get first pick for year-round roles.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Culture is the glue. A manager who says &#8220;thanks, I saw that&#8221; during a 14-hour day probably does more than a fancy poster ever will.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Let Your Systems Do the Remembering<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s the honest problem. During a rush, good intentions vanish. You mean to check in with your night auditor, and then a pipe bursts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s where staff management (HRM) tools help. With Ease My Hotel, you can keep notes on each person, log quick check-ins, and record feedback and wins in one place. You can even set a reminder to recognize someone after a tough week. It&#8217;s a small habit, but people feel seen.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th>Retention habit<\/th><th>How often<\/th><th>Where to track it<\/th><\/tr><\/thead><tbody><tr><td>Quick one-on-one check-in<\/td><td>Weekly, 5 to 10 minutes<\/td><td>Staff notes in your HRM<\/td><\/tr><tr><td>Recognition for good work<\/td><td>Every week<\/td><td>Team messages or a shared board<\/td><\/tr><tr><td>Feedback on performance<\/td><td>Every two weeks<\/td><td>Staff records<\/td><\/tr><tr><td>Bonus and goal review<\/td><td>Mid-season<\/td><td>Staff records<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Keep your best people, and the next challenge gets easier: protecting the guest experience with a leaner crew.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Section 6: Optimizing Operations to Protect the Guest Experience with a Leaner Team<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"wp-block-image wp-block-image alignnone\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/seo-automation-image-generation-n8n-workflow.s3.ap-southeast-1.amazonaws.com\/blog-images\/2026\/1790771965629-930658.jpg\" alt=\"Satisfied hotel guest being welcomed by attentive front desk agent using digital check-in interface for excellent service\" style=\"aspect-ratio:1.500020926631231;width:644px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A smaller crew doesn&#8217;t have to mean a worse stay. But it does mean you can&#8217;t afford surprises. Guests who know what to expect are a lot calmer than guests who find out at the front desk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So let&#8217;s look at three habits that keep service steady when hands are few.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Set Expectations Before Guests Arrive<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Most peak-season grumbling starts with a gap between what guests imagined and what they got. Close that gap early. A short message a few days before arrival does more than a dozen apologies at the desk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The research backs this up, mostly. A 2025 study of 400 hotel and tourism guests found people prefer responses that are proactive, timely, warm and focused on solutions. I couldn&#8217;t find one clean number for how much this lifts review scores, so I won&#8217;t promise one. But the pattern makes sense.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s a simple template you can copy and tweak:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Subject: Your stay with us is almost here!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hi [Guest name],<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;re so glad you&#8217;re joining us on [date]. It&#8217;s a busy time of year, so we&#8217;ve made a few things faster for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help your arrival go smoothly, please use our mobile check-in link: [link]. It takes about 2 minutes, and your room key details will be ready when you land.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Need extra towels, a late check-out or a dinner tip? Just reply to this message. We&#8217;re quick to answer, even on full days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Can&#8217;t wait to host you,<br>\n  [Your name and property]<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">See what it does? It&#8217;s friendly, it gives one clear task, and it frames the tech as a perk, not a chore. Cloud tools like Ease My Hotel can send messages like this automatically from the booking record, so nobody has to type it 40 times.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Let Your Team Fix Small Problems on the Spot<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s where lean teams often stumble. A guest asks for a free coffee because their room wasn&#8217;t ready, and the agent says, &#8220;Let me get my manager.&#8221; Ten minutes later, the manager is buried in something else. And a tiny issue has grown legs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Give people the authority to solve things right there. Set a clear limit, say up to $25 per issue, and let them use it without asking. A few easy options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A free drink or breakfast for a delayed room<\/li>\n\n\n\n<li>A quick room switch when one is available<\/li>\n\n\n\n<li>Fresh towels or an extra pillow, delivered fast<\/li>\n\n\n\n<li>A small credit for a real mistake<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The rule is simple: fix it first, log it after. Staff feel trusted (which we know helps keep them), and managers get their afternoon back.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use Automated Messaging to Triage and Spot Patterns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When the front desk phone rings nonstop, real emergencies get lost. Two-way messaging helps sort things out. A guest texts for a towel, the request goes to housekeeping, and the desk never picks up the phone. Urgent issues, like a leak, can jump to the top.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hotel messaging guidance suggests giving a revised completion time instead of just saying something is delayed. For example: &#8220;Housekeeping is about 45 minutes behind today. Fresh towels can reach you in 10 minutes.&#8221; That one sentence takes the sting out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In-stay feedback matters too. A quick &#8220;How&#8217;s everything so far?&#8221; message lets you catch trouble before checkout, not in a public review. And if five guests mention slow Wi-Fi or a noisy elevator in one weekend, you&#8217;ve spotted a real system problem, not a one-off.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s a simple set of numbers worth watching:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">What to track<\/th><th class=\"has-text-align-left\" data-align=\"left\">Why it matters<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">First response time<\/td><td class=\"has-text-align-left\" data-align=\"left\">Shows how fast guests hear back<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Time to complete a request<\/td><td class=\"has-text-align-left\" data-align=\"left\">Reveals slow spots in your workflow<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Open requests at checkout<\/td><td class=\"has-text-align-left\" data-align=\"left\">Flags problems likely to become bad reviews<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Repeat complaints<\/td><td class=\"has-text-align-left\" data-align=\"left\">Points to a fixable root cause<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Get these three habits running, and a small team can feel big to your guests. Now let&#8217;s pull everything together.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion: Building a Resilient Operation for Every Season<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s the truth I keep coming back to. A rush isn&#8217;t won in July. It&#8217;s won back in the quiet months, when nobody&#8217;s watching and the phones aren&#8217;t ringing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So let&#8217;s boil it down. Managing staff shortages during peak seasons rests on four pillars:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Proactive recruitment:<\/strong> Start 3 to 4 months early, build a flex-force, and make your offer clear.<\/li>\n\n\n\n<li><strong>Technology integration:<\/strong> Let software handle the repeat work so your people can focus on guests.<\/li>\n\n\n\n<li><strong>Smart operations:<\/strong> Schedule with real demand in mind, cross-train, and set guest expectations before they arrive.<\/li>\n\n\n\n<li><strong>Employee retention:<\/strong> Keep your trained people with fair rules, real thanks and predictable shifts.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">None of these works alone. Hire well but skip retention, and you&#8217;re back to a leaky bucket. Buy great software but never train your team on it, and it just gathers dust.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And this isn&#8217;t a one-time fix. It&#8217;s a cycle. After every peak, look at what happened: how long roles took to fill, how many shifts got swapped, where guests waited. Then use that to plan the next season. Small tweaks add up. Honestly, that habit alone puts you ahead of most properties.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your Next Step: Audit Your Tech Stack<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you do one thing this month, make it this. List every tool your team touches in a day. Bookings, messages, schedules, billing, OTA rates. Where are people copying data by hand? Where are they flipping between tabs? Those spots are your best chances to automate and bring things together in one place. A centralized, cloud-based setup makes a future rush feel a lot less scary.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Is Your Hotel Ready for the Next Rush?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Evaluate your operational efficiency with modern hotel management software. <a href=\"https:\/\/easemyhotel.io\/\">Learn more here.<\/a><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The next busy season is coming whether you&#8217;re ready or not. Might as well be ready.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n  <div class=\"amlf-wrap\" data-amlf-wrap=\"amlf-default-2-1746\" style=\"--amlf-pagebg:transparent;--amlf-accent:#9769ff;--amlf-card:#ffffff;--amlf-text:#121826;--amlf-muted:#6B7280;--amlf-stroke:rgba(18,24,38,.12);--amlf-shadow:0 18px 50px rgba(18, 24, 38, .10);--amlf-radius:20px;--amlf-btn:#9769ff;--amlf-btntext:#ffffff;\">\n    <div class=\"amlf-section\">\n      <div class=\"amlf-head\">\n        <h2 class=\"amlf-h\">Try Ease My Hotel for free.<\/h2>\n        <p class=\"amlf-sub\">No lock-in contracts. Cancel anytime<\/p>\n      <\/div>\n\n      <div class=\"amlf-card\">\n        <form class=\"amlf-form\"\n              data-amlf-form=\"1\"\n              data-amlf-webhook=\"https:\/\/n8n.srv806265.hstgr.cloud\/webhook\/12emh-form-blog-site-in-blog-form-78946-311ffc01-fbcb-42f8-a45646-788-rdfhj-917-47ea89b5c047\"\n              data-amlf-source=\"aromamonk_lead_form\"\n              data-amlf-form-id=\"default\"\n              data-amlf-form-name=\"Default Lead Form\"\n              novalidate autocomplete=\"on\">\n          <div class=\"amlf-grid\">\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-2-1746-name\">Name<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M20 21a8 8 0 0 0-16 0\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"\/>\n                <path d=\"M12 11a4 4 0 1 0-4-4 4 4 0 0 0 4 4Z\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-2-1746-name\" name=\"name\" type=\"text\" placeholder=\"Enter your name\" required \/>\n            <\/div>\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-2-1746-email\">Email<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M4 6h16v12H4z\" stroke=\"currentColor\" stroke-width=\"2\" \/>\n                <path d=\"m4 7 8 6 8-6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-2-1746-email\" name=\"email\" type=\"email\" placeholder=\"Enter your email\" required \/>\n            <\/div>\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-2-1746-phone\">Phone number<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M6.5 3.5h3l1 5-2 1.5a14 14 0 0 0 6 6L16 14l5 1v3c0 1.1-.9 2-2 2C10.2 20 4 13.8 4 6.5c0-1.1.9-2 2-2Z\"\n                      stroke=\"currentColor\" stroke-width=\"2\" stroke-linejoin=\"round\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-2-1746-phone\" name=\"phone\" type=\"tel\" placeholder=\"Enter phone number\" required \/>\n            <\/div>\n\n            <div class=\"amlf-field\">\n              <label class=\"amlf-label\" for=\"amlf-default-2-1746-product\">Hotel Name<\/label>\n              <svg class=\"amlf-icon\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n                <path d=\"M7 7h10v14H7z\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                <path d=\"M9 7V5a3 3 0 0 1 6 0v2\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"\/>\n                <path d=\"M9 11h6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\"\/>\n              <\/svg>\n              <input class=\"amlf-input\" id=\"amlf-default-2-1746-product\" name=\"product\" type=\"text\" placeholder=\"Enter hotel name\" required \/>\n            <\/div>\n\n          <\/div>\n\n          <div class=\"amlf-actions\">\n            <button class=\"amlf-btn\" type=\"submit\">Try for free<\/button>\n          <\/div>\n\n          <div class=\"amlf-note\">We\u2019ll contact you shortly with the next steps.<\/div>          <div class=\"amlf-error\" data-amlf-error style=\"display:none;\"><\/div>\n        <\/form>\n      <\/div>\n\n      <div class=\"amlf-toast\" data-amlf-toast role=\"status\" aria-live=\"polite\"><\/div>\n    <\/div>\n  <\/div>\n  ","protected":false},"excerpt":{"rendered":"<p>Introduction: Turning Seasonal Chaos into a Competitive Advantage Picture August at a busy hotel. Every room is booked, the lobby is packed, and three housekeepers just called out. Sound familiar? In the EU alone, July and August made up 31% of all annual tourism nights, and August had 3.6 times as many nights as January. &#8230; <a title=\"Navigating the Rush: A Strategic Guide to Managing Staff Shortages During Peak Seasons\" class=\"read-more\" href=\"https:\/\/easemyhotel.io\/blog\/navigating-the-rush-a-strategic-guide-to-managing-staff-shortages-during-peak-seasons\/\" aria-label=\"Read more about Navigating the Rush: A Strategic Guide to Managing Staff Shortages During Peak Seasons\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":1317,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1318","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/posts\/1318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/comments?post=1318"}],"version-history":[{"count":2,"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/posts\/1318\/revisions"}],"predecessor-version":[{"id":1320,"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/posts\/1318\/revisions\/1320"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/media\/1317"}],"wp:attachment":[{"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/media?parent=1318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/categories?post=1318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/easemyhotel.io\/blog\/wp-json\/wp\/v2\/tags?post=1318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}